Netsoft mobile solution - a success at Royal District Nursing Service

About RDNS NZ
Royal District Nursing Service New Zealand (RDNS NZ) is a leading provider of home-based healthcare solutions for people living in their own homes across the Southland, Otago and Auckland Districts. RDNS NZ is currently providing care and support each week to over 2000 clients. This is delivered by our team of over 300 dedicated Community Support Workers. We also provide clinical care management and coordination by Registered Nurses and Occupational Therapists.

The Challenge
RDNS NZ wanted to remove their paper-based time sheet system and record appointment information such as start and finish times, travel time and kilometres, and ensure any updates to client information are recorded at the point of care. The solution needed to be easy to use, be secure and integrate with their existing business processes.

The Solution
Carer Portal (similar to Remote worker) was written specially for RDNS NZ. The Netsoft middleware extracts timesheet and activity data from the RDNS patient management system. It then sends the timesheet and activity data securely to the mobile device. Alerts and reporting have been setup to keep the RDNS management team up to date with client and staff activity. The data is then sent back to the RDNS patient management system, removing the need for duplication of effort in the entry of data.

The Result
According to GM of Technology Iain Boyd: “The implementation has been a great success. The Netsoft middleware seamlessly integrates with our patient management system and the mobile application. This means that we can monitor client care with ease.”

Iain also commented: “I have found Netsoft to be responsive and thoroughly professional. I wouldn’t hesitate to recommend Netsoft as a technology partner”

Netsoft on Stand 10 at HCHA Conference 2015

Thanks to all nurses and Home Care Companies that chose to visit our stand to find out more about our product!

Netsoft Health Solutions is currently welcoming home and community service companies onto their stand to discuss Care~Call, Remote Worker and our AMS partnership.

The HCHA Conference is the perfect opportunity for face to face time with the industry with Care~Call evolving with integration with interRAI, mobile technology and investigating implementation of inter visit travel times.

If you can't make it to the show why not speak to Michael Beaumont (michaelb@netsoft.net.nz) about our software.