CareCall
Client Referral Management (ACC / MOH / DHB / Other)
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Single Client Record Architecture
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NZ Legislation Compliant IBT, Guaranteed Hours, Cancelled Job’s
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Integrated Finance and Funding Management
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Client Referral Management (ACC / MOH / DHB / Other) 〰️ Single Client Record Architecture 〰️ NZ Legislation Compliant IBT, Guaranteed Hours, Cancelled Job’s 〰️ Integrated Finance and Funding Management 〰️
CareCall: An integrated client management system that simplifies scheduling, workforce management and financial management for all your community care and compliance needs.
Robust Scheduling
A comprehensive schedule tool with the ability to easily toggle between clients and staff, change times at the click of a button and fill uncovered appointments without issue.
CareCall is a New Zealand software solution designed for the home and community care sector and has been around since 2001.
CareCall is a solution designed to offer checks and balances from referral to payroll. It eliminates enormous amounts of double handling and gives your company the confidence that your client is been seen by the best matched support worker in the most efficient way possible with complete transparency across the board.
A tried, proven and stable software solution that helps you keep track of your staff’s hours and export them easily to your payroll system including automatic management of IBT and exceptional travel
Features
Single client record architecture
NZ legislation compliant in between travel, guaranteed hours, cancelled job’s etc.
Robust Scheduling: easy to adjust and update within a clear and simple user interface, includes support worker preferred hours; support worker guaranteed hours; client needs / support worker skills; support worker / client locations
Client referral management (ACC / Te Whatu Ora - Health New Zealand, Te Aka Whai Ora - Maori Health Authority and Whaikaha - Ministry of Disabled People, Other)
Roster validation: ensuring support worker are not double booked and have sufficient travel time between appointments
Automatic identification of split shifts
Client / support worker matching
ACC IHCS compliance
Te Whatu Ora - Health New Zealand reporting
Integration with financial and payroll systems
Individualised funding (Whaikaha - Ministry of Disabled People) module (in progress)
Support worker mobile application (Remote Worker)
GPS mapping and ‘Geo-stamping’
Progress / event notes
Incidents and accidents
Compliments and complaints
Staff management
Support worker work visa rules
System user security access definability
SMS texting to support worker and clients
Integrated map capability (Here Maps and Google)
Industry standard report writer
Document management
Intuitive reports (Management, Clinical and Financial)
Invoice generation (ACC and Te Whatu Ora - Health New Zealand Files, Private Invoice Formats)
Client Portal
Support Worker Portal
On Premise or The Cloud
CareCall stores all your client records securely in a centralised repository that can either be accessed on-premise or via the cloud.