Netsoft mobile solution - a success at Royal District Nursing Service

About RDNS NZ
Royal District Nursing Service New Zealand (RDNS NZ) is a leading provider of home-based healthcare solutions for people living in their own homes across the Southland, Otago and Auckland Districts. RDNS NZ is currently providing care and support each week to over 2000 clients. This is delivered by our team of over 300 dedicated Community Support Workers. We also provide clinical care management and coordination by Registered Nurses and Occupational Therapists.

The Challenge
RDNS NZ wanted to remove their paper-based time sheet system and record appointment information such as start and finish times, travel time and kilometres, and ensure any updates to client information are recorded at the point of care. The solution needed to be easy to use, be secure and integrate with their existing business processes.

The Solution
Carer Portal (similar to Remote worker) was written specially for RDNS NZ. The Netsoft middleware extracts timesheet and activity data from the RDNS patient management system. It then sends the timesheet and activity data securely to the mobile device. Alerts and reporting have been setup to keep the RDNS management team up to date with client and staff activity. The data is then sent back to the RDNS patient management system, removing the need for duplication of effort in the entry of data.

The Result
According to GM of Technology Iain Boyd: “The implementation has been a great success. The Netsoft middleware seamlessly integrates with our patient management system and the mobile application. This means that we can monitor client care with ease.”

Iain also commented: “I have found Netsoft to be responsive and thoroughly professional. I wouldn’t hesitate to recommend Netsoft as a technology partner”

Savvy tech companies join forces in global healthcare market

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Savvy local tech companies join forces to forge new gold standard in lucrative global healthcare market

Dynamic mobile software company Kinross Group Ltd and leading digital healthcare business Netsoft, have formed a partnership; one which will spearhead a new gold standard in healthcare and increase their global footprint. Both companies are already well established. Kinross through their innovative mobile software platform AMS and Netsoft, with esteemed digital solutions for the aged-care, home care and disability markets.

This new partnership heralds significant and immediate benefits to healthcare providers and recipients on both sides of the Tasman. Kinross and Netsoft have harnessed IT and digital solutions that place quality, stability and security at the forefront of their endeavours. Together, their technologies offer customers economical and instant service delivery capability. The immediacy and practicality of their solutions enable healthcare practitioners and caregivers to track information in real time and be completely mobile via mobile devices - phones and tablets. This saves time and money, and reduces their customers’ carbon footprint.

The benefits of merging IT solutions within home and community health will have huge benefits for the community, not least paving the way for better health outcomes for the general population. “The more healthcare that can be provided in your home the better. This is the healthcare that ANZ can afford; ironically, it is also better health,” says Kinross Director, Ruth Bruce.

Netsoft Marketing Director, Michael Beaumont went on to say, “You can’t do things incorrectly in the health market. The end goal is always ‘best practice.’” Kinross and Netsoft share the same ethos of placing people ahead of profits. Their common objective is to deliver quality products at a competitive price. Both strive to upskill and empower their clients to take their systems and run with them, rather than landing them with regular, hefty fees.

The thinking at Kinross and Netsoft aligns with the National IT Health Board’s stated goal, which is ‘To lead the implementation of the National Health IT Plan, including: integrated national and regional information systems to enable electronic access to reliable, trusted information for consumers and treatment providers at the point of care; and supporting the improvement in clinical quality, integration and effectiveness of child health and maternity services by implementing national child health and maternity systems.’

This also chimes in with the current public service mandate of offering health consumers greater choice through a fee-for-service model. “This has been standard practice in New Zealand for some time now,”says Beaumont, “whereas, Australia comes from a place of bulk funding and they are now grappling with the implications of such seismic change, not least the newly imposed National Disability Insurance Scheme (NDIS) and ‘Every Australian Counts’ mandate, which Julia Gillard pushed through just prior to exiting politics.”

Tony Ryall recognises the significance of the health sector, saying in his Valedictory Speech in July 2014, “I think many people underestimate the size of the health sector in New Zealand. It is 10 percent of GDP. For every $1 spent in New Zealand, 10c is spent in the health sector, not only in our $15 billion public health service with 75,000 staff but a very strong and dynamic private sector, with $1 billion in natural health products, $1 billion in health IT and devices, and some great New Zealand companies. I think it is this intersection of health and technology that is going to provide an opportunity to create untold wealth into the future and it is really important that New Zealand is part of that.”

By sharing technologies, Kinross and Netsoft are now a force to be reckoned with in the billion dollar health sector. “We recognise that combining our resources is a huge plus”, says Bruce. “It means that we can deliver optimal and affordable health outcomes on a global scale, and expand our reach at the same time, which is pretty good going for two small enterprises from Down Under.”

Bruce and Beaumont today signed a contract ratifying their important new partnership. They will be attending the Health and Community Health Association Conference (HCHA), 28-30 April 2015, their first public appearance as joint partners.