About RDNS NZ
Royal District Nursing Service New Zealand (RDNS NZ) is a leading provider of home-based healthcare solutions for people living in their own homes across the Southland, Otago and Auckland Districts. RDNS NZ is currently providing care and support each week to over 2000 clients. This is delivered by our team of over 300 dedicated Community Support Workers. We also provide clinical care management and coordination by Registered Nurses and Occupational Therapists.
RDNS NZ wanted to remove their paper-based time sheet system and record appointment information such as start and finish times, travel time and kilometres, and ensure any updates to client information are recorded at the point of care. The solution needed to be easy to use, be secure and integrate with their existing business processes.
Carer Portal (similar to Remote worker) was written specially for RDNS NZ. The Netsoft middleware extracts timesheet and activity data from the RDNS patient management system. It then sends the timesheet and activity data securely to the mobile device. Alerts and reporting have been setup to keep the RDNS management team up to date with client and staff activity. The data is then sent back to the RDNS patient management system, removing the need for duplication of effort in the entry of data.
According to GM of Technology Iain Boyd: “The implementation has been a great success. The Netsoft middleware seamlessly integrates with our patient management system and the mobile application. This means that we can monitor client care with ease.”
Iain also commented: “I have found Netsoft to be responsive and thoroughly professional. I wouldn’t hesitate to recommend Netsoft as a technology partner”