Welcome to the Netsoft Support Portal

Get in touch with a support agent, log a question or issue.
We’re here to help.

SubmitTing a Support Email

Have you a got a question? Found a bug? Want more information on parts of the software? Log a support email to get the best answer from the right people.

If you have found an issue, our support people would appreciate if you can supply as much information a possible. The following bullets points are what they are looking for:

  1. Date and time that the issue occurred

  2. Steps to replicate the issue

  3. Screenshots

  4. Client ID and/or staff ID

  5. Job sequence numbers, dates and times