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Tamahere Eventide: An exercise in trust and consistency.
Tamahere Eventide is a reputable rest home and retirement village based near Hamilton on New Zealand’s North Island. Over the years, the business has catered for a diverse range of residents with unique needs and financial circumstances. But behind the scenes there are complex billing structures and industry standards to be met. To maintain consistency and accuracy, Tamahere Eventide depended on a business management system, and were looking for a solution that was supported locally. But there were a couple of other important considerations too. “We needed good reporting... we also needed a system that would integrate with our client management system, Res~Call. Getting the interface right between the two was very important to us.” As luck would have it, Netsoft – the company behind Res~Call – was also a MYOB implementation partner. They suggested Tamahere Eventide look at MYOB EXO and things moved on at pace from there.