Disability Management - Disability Contact Manager™

A recent addition to its suite of products, Netsoft recently released its "Disability Contact Manager". This application has been designed to act not only as a statistical information gathering tool, but also as a contact manager. As with all our applications, the Disability Contact Manager is a true 32-bit application that resides upon an SQL database.

The application allows for "quick enquiries" where people contact your organisation (via any number of means i.e. in person, phone, email, fax etc) but are not required to be entered as a contact / client within the system. It still captures information about the enquiry / person such as Reason for Contact, Service / Item enquired about, Ethnicity of person, Gender, Age, Disability Type - therefore registers / counts an enquiry within the system.

Similarly you can record the person as a contact / client within the system, and capture their contact details for future contact (mail merges, targeted mail outs etc). Full contact details are captured, as well as additional information such as "Client Types" to allow for further analysis (Public, Supplier, Partner etc). Once you have the client details in the system, you then able enter in all future enquiries against the client record - to allow for a complete historical picture.

Tasks and activities are also stored against the client to allow for any follow up actions that may be required.

Full statistical reporting is also provided to allow for monthly / quarterly and annual analysis, able to be run by either individual employees, or the entire company.

This application is a must for all information gathering organisations striving for statistical accuracy and operational simplicity, as well as system stability and scalability.

Disability Contact Manager™ Summary: Designed to the DRC standard MOH Reporting (Monthly, Quarterly and Annual) Full mail merge for newsletters / campaigns Asset register for loan equipment management